Invalid Action Response from Microsoft CRM 4.0

My Marketing team was suddenly experiencing issues with our production CRM, reporting “Invalid Action” in the UI.

When I took a look at the Event Log I saw quite a few error entries that looked like this:

Event Type:    Error
Event Source:    MSCRMKeyGenerator
Event Category:    None
Event ID:    18949
Date:        6/11/2008
Time:        4:59:35 PM
User:        N/A
Computer:    D-4526
Description:
Current active key (KeyType : CrmWRPCTokenKey) is expired.  This can indicate that a key is not being regenerated properly.  Current Active Key : CrmKey(Id:6e254808-b21d-dd11-9041-001d7d22e1af, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:05/09/2008 10:23:58, ExpiresOn:06/11/2008 10:23:58, CreatedOn:05/09/2008 10:23:58, CreatedBy:NT AUTHORITY\NETWORK SERVICE.  Key Setting

At first I questioned whether or not we were using a Trial License Key, but this was not the case. In the end, I found Nishant’s blog on bing:

http://nishantrana.wordpress.com/2008/06/11/invalid-action-error-microsoft-dynamics-crm-40/

Thanks a bunch to Nishant for blogging this fix for me!

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