My Marketing team was suddenly experiencing issues with our production CRM, reporting “Invalid Action” in the UI.
When I took a look at the Event Log I saw quite a few error entries that looked like this:
Event Type: Error
Event Source: MSCRMKeyGenerator
Event Category: None
Event ID: 18949
Time: 4:59:35 PM
Current active key (KeyType : CrmWRPCTokenKey) is expired. This can indicate that a key is not being regenerated properly. Current Active Key : CrmKey(Id:6e254808-b21d-dd11-9041-001d7d22e1af, ScaleGroupId:00000000-0000-0000-0000-000000000000, KeyType:CrmWRPCTokenKey, Expired:True, ValidOn:05/09/2008 10:23:58, ExpiresOn:06/11/2008 10:23:58, CreatedOn:05/09/2008 10:23:58, CreatedBy:NT AUTHORITY\NETWORK SERVICE. Key Setting
At first I questioned whether or not we were using a Trial License Key, but this was not the case. In the end, I found Nishant’s blog on bing:
Thanks a bunch to Nishant for blogging this fix for me!